Privacy Policy

Information We Collect

Depending on how you interact with us, we may collect:

• Name
• Email address
• Telephone number
• Business or company information
• Billing and transaction information
• Appointment and scheduling information
• Information submitted through contact, consultation, application, enrollment, onboarding, or project forms
• Information voluntarily provided regarding your business, goals, projects, products, or service needs
• Technical information such as browser/device information, IP address, website activity, cookies, and similar usage information where applicable

Payments

Payments may be processed through third-party payment providers.

Roxiera Group does not intentionally store complete payment-card numbers on its own website servers when payment information is handled by an external payment processor.

Payment providers process information according to their own terms and privacy policies.

How We Use Information

We may use information to:

• Provide and manage services
• Process purchases and payments
• Administer subscriptions, memberships, and recurring services
• Schedule appointments and mentorship sessions
• Evaluate applications and service requests
• Complete client onboarding
• Communicate regarding projects, programs, billing, renewals, or appointments
• Provide customer support
• Maintain business and transaction records
• Improve our website and services
• Protect against fraud, abuse, or unauthorized activity
• Comply with applicable legal obligations
• Send marketing communications where permitted and appropriately consented to

Cookies & Analytics

Our website may use cookies and similar technologies for website functionality, analytics, preferences, performance, and marketing measurement.

Where required by applicable law, appropriate choices regarding non-essential cookies will be provided.

Third-Party Service Providers

We may use third-party providers for services such as:

• Website hosting
• Cloud services
• Payment processing
• Scheduling
• Forms
• Email communications
• Analytics
• Customer relationship management
• Automation
• E-commerce
• Other business technologies

Information may be shared with these providers as reasonably necessary for them to perform services on our behalf or as otherwise permitted by law.

Data Security

Roxiera Group uses reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no electronic transmission, website, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain records, fulfill contractual obligations, resolve disputes, comply with legal requirements, and protect legitimate business interests.

Privacy Rights

Depending on applicable law and your location, you may have certain rights concerning your personal information, including rights to request access, correction, or deletion of certain information.

California residents may have additional privacy rights where applicable.

To submit a privacy-related request, contact: support@roxieragroup.com

We may need to verify identity before completing certain requests.

Children's Privacy

The Roxiera Group website and business services are intended for adults and businesses and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our general website.

External Websites

Our website may contain links to third-party websites or services.

Roxiera Group is not responsible for the privacy, security, content, or practices of third-party websites.

Policy Changes

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Last Updated” date.

Contact

Questions about this Privacy Policy may be sent to support@roxieragroup.com.